Messages and tickets not being received.

Lee_Saunders

I,ve deleted ccs, reinstalled, tried on other machines, both windows Android and ios

i,ve logged in and out of Fb.

I just have to wait until the timer completes when finishing a area.

frustrating 

Describe your question in more detail here (at least 80 characters please)

Wunderbaum

Hi Lee!

I suggest you first try switching your Internet connection from WiFi to 3G/4G

If the issue persists then try connecting the game to Kingdom instead of Facebook:

1) Start the game on your mobile device

2) Click on the circle menu, lower left corner

3) Click on the green cogwheel icon and from here scroll to 'disconnect Facebook'

4) Close the windows and you are now back to the main screen

5) Click once again on the circle menu, lower left corner and now you can click on the orange ikon with the crown

Once Candy Crush Saga is connected to Kingdom you should now be able to use all features in the game.

Cheers :-)