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Can't connect windows 10 app after facebook password reset

doit686868
doit686868 Posts: 2

Level 1

For the 3rd time this week, Facebook has forced me to change my password. Now none of my windows 10 apps will connect / sync. I uninstalled Candy Crush Saga and lost all my boosters. My android apps allow me to sign in with the new password and all is fine, but not windows 10 apps. Any suggestions aside from uninstall / reinstall?

Answers

  • KingsPinn
    KingsPinn Posts: 3,526

    Maybe you need to update the password in the windows 10 Facebook app. I don't think this is a game issue though as I think it's linked to this password issue obviously. 

    I can only think to uninstall.  I know you might loose any boosters you have but surely playing the actual game is more important right. 

  • doit686868
    doit686868 Posts: 2

    Level 1

    Maybe you need to update the password in the windows 10 Facebook app. I don't think this is a game issue though as I think it's linked to this password issue obviously. 

    I can only think to uninstall.  I know you might loose any boosters you have but surely playing the actual game is more important right. 

    Thank you for your comment. In my opinion it is a game issue. The app doesn't give an option to update the password. I hit the facebook connect button and it spins for a few seconds and says "facebook connect cancelled". My android version pops up a login screen and it reconnects with the new password straight away. You are correct, losing boosters isnt the end of the world, but this IS a app flaw that needs to be addressed.

Hey! Would you like to give us your opinion?