Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Extra game mountain of the countries dissapeared after deleting history

I was unable to connect with Facebook, i followed instructions and deleted history, i could connect to fb again. I was playing the country mountains, after i did this the game dissapeared! How can i get it back? Also lost my extra boosters and lives.. Regret it...

Hope you can help me!

Best regards, Wendy from Holland

Accepted answers

All comments

For the boosters and lives, it's possible that they are gone. Read this thread for more information:

https://care.king.com/en/candy-crush-saga/boosters-messages-842482091

You have tagged that you're playing on Facebook but I don't think this is correct. If you visit one of the moderators pages you can find the relevant thread for troubleshooting tips to help with this issue:

https://care.king.com/en/user/21/Johnny+Ryall

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Accepted answers

All comments

For the boosters and lives, it's possible that they are gone. Read this thread for more information:

https://care.king.com/en/candy-crush-saga/boosters-messages-842482091

You have tagged that you're playing on Facebook but I don't think this is correct. If you visit one of the moderators pages you can find the relevant thread for troubleshooting tips to help with this issue:

https://care.king.com/en/user/21/Johnny+Ryall

How to get lives
I been trying to use my debit card to buy stuff but it keeps saying my account is blocked and I hv to call to get it removed but I don't understand why??
Game froze 3 times
hi. The game froze 3 times when I tried to match a colour bomb to a stripe that may have let me complete the level. I lost 2 lives and was only given 1 UFO the first freeze
Is there something I’m missing with level 13218, I can’t pass it, not even close.
I’m ready to give up and delete the game all together. It really seems like the people behind the game just want my money. Making levels impossible and trying to tempt me to purchase moves and boosters. No.
New Verification mail
You have to verify your email address. It says "Verification Sent" but my link has expired and it says that I can request a new link in the game but there is no way to request it in the game. I have contacted support in the game about this and asked about new verification but got no help getting a new verification. I am…
iPhone to android
How can I retrieve my progress when switching from iPhone to android when I used apple to sign into candy crush??

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…