King Care Doesn't Work

rk

It seems like nobody wants to talk, nobody wants to help. I'm not talking about the community, I don't want to talk to other players, I want to talk to the damn freaking people who are supposed to work on the damn game. The king care message thing on the website DOES NOT WORK. At least not for me, not once. They don't have an email you can just email, like they don't  give a crap about what you might have to say. It's infuriating, because this is far from the first time I've been having problems, and this company seems like they just don't give a crap. This is the second time I've lot all of my hundreds of candy boosters for seemingly no reason, and I want them to fix it. I'm not starting all over again. Again. To hell with that, for a company who just seems to want to take advantage of the masses.

Yes, I'm angry, this is ridiculous, and I really hate wasting my time, getting the run around.

rk

In my original post of this thread,  I stated the problem that wasn't being submitted was, opening the game and having all of the hundreds of candy boosters being gone. It's not the first time that it happened, and any time I bring it up (or try to) to someone who works for customer service, nobody ever attempts to get them back to me. I'm not willing to keep playing, only to lose everything and have to start all over again every few months, which is becoming the pattern. And the more I ask people, the more I find I'm not the only who's had this problem, or who gets upset by it.

Baz_James

And you think shouting and abusing them is the way to do that? Check your privilege!

Have you made any attempt to search the site for answers? Read the FAQs? Consulted any of the other sites that give advice and information on the game? There are millions upon millions of players of Candy Crush and the other King games. Just how do you expect them to be in a position to respond instantly and individually to every single query and at the same time stay on top of bugs introduced as often as not by changes made by the companies who provide your OS without notice or proper explanation especially bearing in mind that the game and any customer service are completely free to you?