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Candy crush purchase hangs

Jacqui-3
Jacqui-3 Posts: 1

Level 1

i purchased a 27.99  package and I got to approved then the game hung.  When I got back in my bars did not show up.  I tried to purchase again and I got a message at the end saying I had already made the purchase and it would be restored.  Unfortunately it never completes so I never get the bars etc.  Help please.

Jacqui

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Jacqui,

    Due to a technical fault we were first able to see your post now.

    I am really sorry for this inconvenience.

    Please let me know if your request was solved. Simply reply back on this post and I will follow up.

    Kind regards,

    - Mark, Team King Care

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