Sign Up!

Accidentally combined to accounts

Csimeon
Csimeon Posts: 1 Newbie

My daughters account and my account has accidentally combined. All her progress is gone and my is fine. I am on level 1680 at the moment and when ever I move up hers go too. We tried logging out of all accounts and deleting the apps but for some reason our accounts are still connected. Please help.

Answers

  • KingsPinn
    KingsPinn Posts: 3,526 Level 2

    I think from what I recall you need to log out of everything and also restart the device to clear the cache inbetween. Check out how long it takes as I think it's 10 minutes before you turn it back on. Try this. 

Hey! Would you like to give us your opinion?