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If it's happening on both that would suggest that the problem is found on your computer. Follow the advice in FAQs (link at the bottom of the page) with regard to troubleshooting.
Thanks for trying to help but I was informed that it was the game itself that had been acting up and not my computer. It was also doing the same thing with other players in my group.If it's happening on both that would suggest that the problem is found on your computer. Follow the advice in FAQs (link at the bottom of the page) with regard to troubleshooting.