Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Every time I try to move the frog on level 1257 the game crashes.
Help!
Same issue using both my iPad and my iPhone. It's very frustrating as it takes ages to actually get to that point (which should be the final move).
You need to specify where (Facebook, king.com) and/or on what device (android mobile, iPad etc.) if we're to offer the appropriate help. Have you consulted the Troubleshooting sections of the FAQs (link at the bottom of the page)?
Nice, this looks like a forum in which frustrated players that can't keep playing because King won't fix a bug nor provide a direct comunication tool can kill time (days) talking to each other while nobody fix it...
ANY CHANCE OF FIXING THIS BUG SOON, PLEASE?
... Feels weird talking alone.
I'm having the same issue. It's happened twice now where I've thought I've won the level and it crashes. I use on iPhone app.
Use the fish to get passed this level. You have to use them immediately when they pop up in order to get three before your moves expire. Issue is with use of the frog as I passed this level and tried to use the frog on another level and game crashed again.
I am having this issue as well using my iPhone - iOS 9.3.2
I have the same issue on LG Nexus 5X.
https://www.youtube.com/watch?v=kQF347ZDmQM I'm having the same issue using my iPad. It has happened numerous times!
Same thing happens to me. In both iPhone and iPad
I have the same problem .
Samsung Galaxy S6 Android
I'm using the app on an android phone
New here? Sign in or create an account to join the fun.
Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…