World game Candy Crush is stuck

Paul_Janssen

The game candy crush has been stuck in around the world game. It tells me i can only rule one hill at a time..... How can I solve this problem ? Please help

Cezdiamond

Hi Paul- Welcome to King Care! I am really sorry that you are having some troubles with your game. Please could upload a screenshot of the problem so that we can take a closer look? You can add a picture by clicking on the paperclip icon in the top left hand corner of the text box. 

For instructions on how to take a screenshot please visit: http://www.take-a-screenshot.org/

In the meantime please try these steps: 

Please check if there are any updates for your device software and for the game app:

http://support.apple.com/kb/ht4623

- Force close all apps and restart your device: 

http://support.apple.com/en-us/HT201559

Let me know how you get on :-) 

Paul_Janssen

Hi Paul- Welcome to King Care! I am really sorry that you are having some troubles with your game. Please could upload a screenshot of the problem so that we can take a closer look? You can add a picture by clicking on the paperclip icon in the top left hand corner of the text box. 

For instructions on how to take a screenshot please visit: http://www.take-a-screenshot.org/

In the meantime please try these steps: 

Please check if there are any updates for your device software and for the game app:

http://support.apple.com/kb/ht4623

- Force close all apps and restart your device: 

http://support.apple.com/en-us/HT201559

Let me know how you get on :-) 

I've added a responds. Hope you can help! Thanks!