Progress lost. :(

SharonMacaskill

I got a new phone and when I logged in with Facebook I had gone back to level 1  I've logged in via Facebook before and all my levels were restored but not this time has anyone got any ideas? 

Describe your question in more detail here (at least 80 characters please)

MarkHawk

Hi Sharon,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care