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Why didn't my candy crush levels transfer to my new iPad Air 2

Marjo_TupiakMarjo_Tupiak Posts: 3 Newbie
in Support

Transferred my iCloud backup to new iPad Air 2 and candy crush levels disappeared.

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Answers

  • MarkHawkMarkHawk Posts: 4,061 Community Manager

    Hi Marjo,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care


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