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Why didn't my candy crush levels transfer to my new iPad Air 2

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Marjo_Tupiak
Marjo_Tupiak Posts: 3 Newbie
in Support

Transferred my iCloud backup to new iPad Air 2 and candy crush levels disappeared.

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager
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    Hi Marjo,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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