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phone reboot
Barbara_Winter-2
Posts: 1
Level 1
in Support
i backed up my phone but it didnt back up properly. when i had to replace my phone last week with an older iphone version the candy crush app was missing, as was all the data. i was on the level 94 or 103. my name was Tink. i'm not sure how to retrieve any of it. but i'm am not starting from the beginning nor starting behind so if there is anything you can do i will continue to play as i would like.
Answers
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Hi Barabara,
I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
