Trying to save game into kingdom but says i have no internet connection. I am able to connect to face book.
Hi Lori- Welcome to King Care. I am really sorry that you are experiencing a problem connecting your game to the Kingdom.
Here are a few steps that can improve your gaming experience and hopefully fix the problem :-)
a. Please close all apps and restart the device
b. Please check for any updates for your device and apps: https://support.google.com/googleplay/answer/113412?hl=en
c. Clear the cache frequently using this sequence: Settings > Apps > (Candy Crush Saga) > Clear cache
Let me know how you get on. Have a sweet day!
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Answers
Hi Lori- Welcome to King Care. I am really sorry that you are experiencing a problem connecting your game to the Kingdom.
Here are a few steps that can improve your gaming experience and hopefully fix the problem :-)
a. Please close all apps and restart the device
b. Please check for any updates for your device and apps: https://support.google.com/googleplay/answer/113412?hl=en
c. Clear the cache frequently using this sequence: Settings > Apps > (Candy Crush Saga) > Clear cache
Let me know how you get on. Have a sweet day!
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