Trying to save game into kingdom but says i have no internet connection. I am able to connect to f

Trying to save game into kingdom but says i have no internet connection. I am able to connect to face book.

Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Lori- Welcome to King Care. I am really sorry that you are experiencing a problem connecting your game to the Kingdom. 

    Here are a few steps that can improve your gaming experience and hopefully fix the problem :-) 

    a. Please close all apps and restart the device

    b. Please check for any updates for your device and apps: https://support.google.com/googleplay/answer/113412?hl=en

    c. Clear the cache frequently using this sequence: Settings > Apps > (Candy Crush Saga) > Clear cache

    Let me know how you get on. Have a sweet day! 


    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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