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I see some people, in their questions, are at level 1830, not sure why I cannot see those levels
Hi Keri- Welcome to King Care. Well done for getting so far, you're doing great! There are currently 1850 levels available on iOS devices.
Please check to see if there are any updates available for our game and for your device:
o Open the App Store.In the bottom right, there is a button labeled 'Updates'.
o If you tap here, all your installed apps will show up.
o You can open any app to update it individually, or press the 'Update All' button.
o If a software update is available for your device it will show under Settings > General > Software update.
See the following page for any help with this process: http://support.apple.com/en-us/ht4623
Please be aware that updating the iOS might use a lot of data so we recommend doing this when you are connected to a Wi-Fi network and you may have to have your phone plugged into a charger.
Depending on your device settings apps may only update if the device is connected to a Wi-Fi network.
Here is a video showing this step: https://www.youtube.com/watch?v=fz14wv4PXVg
Once you have installed the updates, please restart the device: https://support.apple.com/en-us/HT201559
Let me know how you get on :-)
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
