Keep getting booted out of candy crush saga

tipsyshellytipsyshelly Posts: 3 Newbie

Hi , hope you can help , im playing candy crush saga and i keep getting booted out of games , its not just every so often , it boots me out everytime i play , ive lost lives and lots of boosters etc and frankly its so annoying , some of these boosters ive paid for too , please tell me you have a solution , ive cleared cache and deleted history etc and restarted but doesnt work , this is the only game that this is happening with 

thanks michelle 

Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Michelle- Welcome to King Care. I am really sorry that you have been experiencing some difficulties with your game. What type of device are you playing on? How old is the device? 

    Please make sure that you have spare memory and that you are not running other applications at the same time.

    Have a sweet weekend! 


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  • Hey! Would you like to give us your opinion?

  • I have the same issue kickt out every time i play the game on ipad. Its the only game that dos not work well. I have enough space so that is not the problem.

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Adriennevdpluijm- Which model of iPad are you playing on? https://support.apple.com/en-us/HT201471 

    Please note that we only support generations 3 and above. 

    Thanks! 


    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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