Level 1317 freezes

Anne_Catton

I have completed this level lots of times but the game freezes so it never registers as complete. I cannot go to the next level because of this.

Cezdiamond

Hi Anne- Thanks for posting on King Care. I am really sorry that you are experiencing a problem progressing in your game. I would like to check your account so I have sent you a private message. Please click on the envelope icon in the top right hand corner of the screen.

Have a sweet weekend! :-) 

Cezdiamond

Hi Anne- Thanks for posting on King Care. I am really sorry that you are experiencing a problem progressing in your game. I would like to check your account so I have sent you a private message. Please click on the envelope icon in the top right hand corner of the screen.

Have a sweet weekend! :-) 

Paul_Aquilina

It has happened to my twice now and the last time I was in a position to complete the level 

Cezdiamond

Hi Paul- Thanks for commenting. Are you experiencing a problem with the same level? Do you see an end of level of message? 

Please let me know what device you are playing on. 

Thanks!

Paul_Aquilina

Hi Paul- Thanks for commenting. Are you experiencing a problem with the same level? Do you see an end of level of message? 

Please let me know what device you are playing on. 

Thanks!

I finally got through the level. Froze 8 times before i got through. I play on a laptop