Lost Progress

Carey_J

I was on level 768.  I updated Candy Crush, then synced with Facebook and was only on level 25.  I really do not want to start over.  Please help.

MarkHawk

Hi Carey,

I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care