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Lost all my records after changing phone

Tan_Chor_Heng
Tan_Chor_Heng Posts: 1

Level 1

Please assist. I have lost all my record such as levels and lives after I change my phone and even I login into my Facebook account. 

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Tan,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

  • Emile_Cheng
    Emile_Cheng Posts: 1

    Level 1

    I lost all my levels after changing phone.  Please help

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Emile,

    I have also send you a message. Please get back to me with the details and I will assist you in restoring your played levels.

    Kind regards,

    - Mark, Team King Care

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