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Why does Candy Crush Saga periodically STEAL players rewards, prizes, etc & how can we get them back
Stephen_Lauber
Posts: 2
Level 1
in Support
I had accumulated a "treasure chest" of prizes including 29 Color Bombs, 23 Mixed, 33 Coconut Wheels, 29 Checks, 39 Fishes, 11 Hands & 16 lollipop Hammers. Then POOF they were all gone! I was still at level 257 & still hand 16 gold bars so FACEBOOK "was tracking" my progress but apparently not keeping track of my prizes. This is CHEATING. Why should I play if KING.COM is periodically gonna cheat me. How do I get them back? I had set goals of 50 each, just to be prepared for difficult levels to come. WTF?
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Answers
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My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.
I apologise for this, rest assured this is being looked at to ensure that it does not happen again.
If you still have a query then feel free to use the site for help or post your question again so our community can assist you.
Kind regards,
Johnny
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