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Lost Progress - new iphone

suitly
suitly Posts: 1 Newbie

I have just got a new iphone (six) and used the usual restore when setting it up.  All my progress has been lost in candy crush even though it's transferred over progress from all other games (including other King games).  I'm not logged in through facebook nor did I register my email.  How can I get my progress back?  I was up around level 1700.

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hi there-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. 

    Have a lovely week! :-)

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