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I am trying to login in with my account but everytime its logging in with my husbands account.

Swaty_Sharma
Swaty_Sharma Posts: 1 Newbie

Why it's not logging in with my account when I'm using my Facebook account on my phone all the time... I'm on level 1100 plus.please help!!!

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hi Swaty- Thanks for posting on King Care. I am sorry that you are having some troubles accessing your personal account, let's try and get you back on track :-) 

    -Delete the Facebook app and the game app on your device again

    -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

    -Turn off the device and wait about 30 seconds to clear the cache

    -Turn on the device again and download the game again from App Store (but not the Facebook app)

    -Open Safari and log in to the correct Facebook account through the browser

    -Open the game and reconnect it to Facebook

    Let me know how you get on, have a sweet weekend! 

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