my levels moved forward

haway

HI! I played on my device and i was in level 1559. My mother asked me to help her with her level so i connected to her account from my device ane we played for her.Then, when i wanted to get back on my account, i contacted facebook and then contacted to my account and i saw that my levels moved forward and now i am in her level (no. 1811)!!how can i go back to my real levels?? i want to be on my real levels.may i have your help please.thank you

Cezdiamond

Hi haway- Thanks for posting on King Care! Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. 

Have a lovely week! :-)

Chodex_Chodex_

My level 1727 has gone to level 1 in my iPhone , where as in iPad I can still play the same level , so there for how do I get back the same levels in my iPhone .

Cezdiamond

Hi Chodex- Thanks for highlighting this to us. We are investigating this problem for you.

Have a sweet day! :-) 

Leigh_Halcomb

Same problem... played for my mom and now she's on my level, 1218, instead of her level of 694. We've reinstalled and now she's lost all lives and boosters. Can someone please help us.