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Restored iphone using an old iCloud backup @ level 1900, but game sent me back to level 1. help me
Susan_Lindsay
Posts: 1
Level 1
in Support
I recently got a new iphone and used an old iCloud backup to transfer my data/information. The backup had a saved Candy Crush file where I was around level 1900 (or something like that). However, when i tried to play the game, I was back at level 1. I tried erasing the iphone and restoring it with the same iCloud backup multiple times but I'm still at level 1. Please help me get back to my old level because I don't want to start from the beginning. (I can't log in to candy crush using my facebook accoutn because I haven't had it connected to facebook in ages). I still have the iCloud backup stored on iCloud so i can prove all of this to you if necessary/if you know how I can do that.
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Answers
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Hi Susan- Thanks for posting on King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
Have a lovely week! :-)
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How is this resolved?? I've emailed but just got a reply redirecting me to this site
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Hi @GEMBMAD- Please let me know how I can help you :-)
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