Help! My account is no longer on the iPad i was at level 1864 and now it only pulls up to my husband's Facebook page and he doesn't play.
Hi Brandy- Thanks for posting on King Care. Let's get you back to your account on your iPad.
Please try these steps and let me know how you get on :-)
-Delete the Facebook app and the game app on your device again
-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data
-Turn off the device and wait about 30 seconds to clear the cache
-Turn on the device again and download the game again from App Store (but not the Facebook app)
-Open Safari and log in to the correct Facebook account through the browser
-Open the game and reconnect it to Facebook
Have a sweet week!
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Answers
Hi Brandy- Thanks for posting on King Care. Let's get you back to your account on your iPad.
Please try these steps and let me know how you get on :-)
-Delete the Facebook app and the game app on your device again
-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data
-Turn off the device and wait about 30 seconds to clear the cache
-Turn on the device again and download the game again from App Store (but not the Facebook app)
-Open Safari and log in to the correct Facebook account through the browser
-Open the game and reconnect it to Facebook
Have a sweet week!
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0 · Helpful Woah! Sweet Love Haha