candy crush

Brandy_Heal

Help! My account is no longer on the iPad i was at level 1864 and now it only pulls up to my husband's Facebook page and he doesn't play.

Cezdiamond

Hi Brandy- Thanks for posting on King Care. Let's get you back to your account on your iPad. 

Please try these steps and let me know how you get on :-) 

-Delete the Facebook app and the game app on your device again

-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

-Turn off the device and wait about 30 seconds to clear the cache

-Turn on the device again and download the game again from App Store (but not the Facebook app)

-Open Safari and log in to the correct Facebook account through the browser

-Open the game and reconnect it to Facebook

Have a sweet week!