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Lost progress after facebook login!

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Corujo_Rosano
Corujo_Rosano Posts: 1 Newbie
in Support

Hello, I have reached a level higher than 500 in Candy Crush Saga, without a Facebook account logged in.  After I entered my FB account, my progress has been reset to level 1. What can I do to retrieve my progress? Thank You!

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi Corujo-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

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