Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Slow Kindle Fire

I have been having a check of a time playing candy crush on my Kindle. It is excruciatingly slow. I have rebooted and will be good for half a game and then get slow again. I turned off my WiFi just to play today and it put me at level 1. That never happened before. I am to the point where I can't even play anymore. Any suggestions?

Accepted answers

Johnny_Ryall

Hello.

Here are a few steps that can improve your gaming experience if you are having loading difficulties using your Kindle device.

a. Please close all apps and restart the device

b. Please check for any updates for your device and apps in the Amazon Appstore.

c. Clear the cache frequently using this sequence: Menu => Choose Settings => Scroll down to and tap on Clear All Cookie Data.

d. As a last resort, try re-installing the game, it usually fixes most issues (please note that any progress on the mobile device that has not been synchronized with Facebook at this stage will be lost. However, all the progress that is currently saved on Facebook can easily be retrieved, once you have reconnected the device successfully).

Please note that any boosters or extra lives stored in the game will probably be lost during this process.#

I hope this information helps!

Kind regards,

Johnny

All comments

Alymae

Hello.
Here are a few steps that can improve your gaming experience if you are having loading difficulties using your Kindle device.
a. Please close all apps and restart the device
b. Please check for any updates for your device and apps in the Amazon Appstore.
c. Clear the cache frequently using this sequence: Menu => Choose Settings => Scroll down to and tap on Clear All Cookie Data.
d. As a last resort, try re-installing the game, it usually fixes most issues (please note that any progress on the mobile device that has not been synchronized with Facebook at this stage will be lost. However, all the progress that is currently saved on Facebook can easily be retrieved, once you have reconnected the device successfully).
Please note that any boosters or extra lives stored in the game will probably be lost during this process.#
I hope this information helps!
Kind regards,
Johnny

How do you clear the cache? Where is the Menu?

Sfcerminaro

Thank you for you help. Clearing the cache and cookies made a world of difference.

Johnny_Ryall

Hello.

Here are a few steps that can improve your gaming experience if you are having loading difficulties using your Kindle device.

a. Please close all apps and restart the device

b. Please check for any updates for your device and apps in the Amazon Appstore.

c. Clear the cache frequently using this sequence: Menu => Choose Settings => Scroll down to and tap on Clear All Cookie Data.

Please note that any boosters or extra lives stored in the game will probably be lost during this process.#

I hope this information helps!

Kind regards,

Johnny

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Johnny_Ryall

Hello.

Here are a few steps that can improve your gaming experience if you are having loading difficulties using your Kindle device.

a. Please close all apps and restart the device

b. Please check for any updates for your device and apps in the Amazon Appstore.

c. Clear the cache frequently using this sequence: Menu => Choose Settings => Scroll down to and tap on Clear All Cookie Data.

Please note that any boosters or extra lives stored in the game will probably be lost during this process.#

I hope this information helps!

Kind regards,

Johnny

All comments

Johnny_Ryall

Hello.

Here are a few steps that can improve your gaming experience if you are having loading difficulties using your Kindle device.

a. Please close all apps and restart the device

b. Please check for any updates for your device and apps in the Amazon Appstore.

c. Clear the cache frequently using this sequence: Menu => Choose Settings => Scroll down to and tap on Clear All Cookie Data.

Please note that any boosters or extra lives stored in the game will probably be lost during this process.#

I hope this information helps!

Kind regards,

Johnny

Sfcerminaro

Thank you for you help. Clearing the cache and cookies made a world of difference.

Alymae

Hello.
Here are a few steps that can improve your gaming experience if you are having loading difficulties using your Kindle device.
a. Please close all apps and restart the device
b. Please check for any updates for your device and apps in the Amazon Appstore.
c. Clear the cache frequently using this sequence: Menu => Choose Settings => Scroll down to and tap on Clear All Cookie Data.
d. As a last resort, try re-installing the game, it usually fixes most issues (please note that any progress on the mobile device that has not been synchronized with Facebook at this stage will be lost. However, all the progress that is currently saved on Facebook can easily be retrieved, once you have reconnected the device successfully).
Please note that any boosters or extra lives stored in the game will probably be lost during this process.#
I hope this information helps!
Kind regards,
Johnny

How do you clear the cache? Where is the Menu?

vidas extras afinal de cada competição.
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
Changing age
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Payment
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
Got Booster Wheel Jackpot, But It Didn't Include the 15min UFO
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…