opened candy crush app on iPad. All boosters gone and while kept level I'm on, get all message pop ups explaining the game though I new player?? All "donated lives" are intact. Read a somewhat related post that said losing boosters might be due to updates or new device but neither it true here. I also must disagree with the post that said if you didn't pay, too bad. Really? If that's the case please clearly state in game that at anytime boosters earned (not purchased) may disappear at any time and will not be replaced. Certainly that affects game play (and loyalty!)