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My iPad and kindle are fine and are on the correct levels. I have no idea what to do.
I too have this problem. How do I fix?
Hi Sharon- As your levels are correct on one device, this would suggest that your progress is safe on our servers. Please try these steps on your iPhone.
-Delete the Facebook app and the game app on your device again
-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data
-Turn off the device and wait about 30 seconds to clear the cache
-Turn on the device again and download the game again from App Store (but not the Facebook app)
-Open Safari and log in to the correct Facebook account through the browser
-Open the game and reconnect it to Facebook
Let me know how you get on, thanks! :-)
I have this problem too! All my king games have gone back to level 1 on iPhone but not on iPad please help it's so annoying!
Hello! Welcome to King Care! I can understand your disappointment, let's get you both back on track so that you can continue on your sweet journey! I have sent you both a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)Have a lovely week!
Hello! Welcome to King Care! I can understand your disappointment, let's get you both back on track so that you can continue on your sweet journey! I have sent you both a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!
After upgrading my phone my levels went back to 1. I was on 837. How do I get them back. My app keeps going to my husbands Facebook account not mine
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
