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I have a new phone and my candy crush has gone back to level 1 - help!

Lou_Woodward
Lou_Woodward Posts: 2

Level 1

I have a new iphone and my candy crush has gone back to level 1 - help! I was on level 480 something and my new phone was restored from icloud.

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Lou-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Lou-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

  • Ben_Jones
    Ben_Jones Posts: 1

    Level 1

    I restored my iPhone with iCloud and lost all of my levels. Ugh. I was way over 1,000 too! I tried to "log in" but I must not have ever entered an email address. Never went through Facebook either. Am I out of luck?

  • Cezdiamond
    Cezdiamond Posts: 6,497

    I restored my iPhone with iCloud and lost all of my levels. Ugh. I was way over 1,000 too! I tried to "log in" but I must not have ever entered an email address. Never went through Facebook either. Am I out of luck?

    Hi Ben I will send you a private message through King Care.

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