Candy Crush Saga

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Hello On my phone i'm much furder whit candy crush saga then on my pc. But it won't sync

BobEnMirjam

To ask your Question:

Accepted answers

Cezdiamond

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

All comments

Aniket_Gupta

Same here plz help

Rose_Jauch

Same problem! Is there an answer?

Aniket_Gupta

Same here plz help

Leeia

I'm having some real problems with Farm Heroes and I've posted a question about this. I've also made contact via Twitter and email and no response whatsoever. I have the red x, can no longer log in and my progress on King.com is different than that on my phone. Here's a link to my situation:

https://care.king.com/en/farm-heroes-saga/i-can-no-longer-log-into-farm-heroes-on-iphone-6-ios-dreaded-red-x-etc

What's it going to take to get some kind of a resolution? I see other people being helped but after over a week with my husband trying as well - nothing.

I'd like to proceed on my phone, make purchases, play the game as usual but I'm stuck because I can no longer log in on my phone and it shows that no connection is available (which is ridiculous because I can play other King games).

Ilya__K.

If some one have issue with sync, just go to Play Market app->My apps and Games->find Candy Crush->Update manually.

Enjoy!!!

Alessandro

hallelujah !!! Thanks

Stephanie_Dola

My mobile device is set to automatically update and it is still not connecting, please help.

Shazil

It works for me also now, just updated the game on my phone and now i can sync.

Wow great, thanks team king...

Piquet

Same issue. Reinstalled on phone and went back 10 levels when phone re-synched once with mothership. No longer re-synching and not willing to reinstall as am now 20+ levels on on my mobile. I need to force the phone to synch. Please help.

newlotra

Yay! It worked! I just updated the game on my phone and it synced to the level on my phone (which was higher than the level on my PC). Thank you!

Ken_Benich

This was in another thread:

Hi guys,

The sync issue has been solved.

If your mobile device is set to automatically update apps then no further activities are required.

If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga

Kind regards,

- Mark, Team King Care

- See more at: https://care.king.com/en/candy-crush-saga/facebook-sync-broken-since-last-update-how-to-get-it-fixed#sthash.cvJAlCzM.dpuf

Andi_Hubert

I have the same problem. My ID is 100001394989436. I have reinstalled FB and Candy Crush on my mobile. Nothing happens.

Yuko_Haung

Same problem weeks ago . And ask THREE TIMES, BUT NO ONE ANSWER...............

May_Chan

Same here !

Albert_Wong

i got the same problem too...

Alessandro

What the hell you solved ? We have all same probleeeeeeem

Cha_Mundi

Same problem

Shazil

Same problem here from more than a week. Please resolve this fast. Would like to be contacted too.

NatashaChaHeath

Did the problem get resolved yet?

Carol_Stubbers

I am having the same problem please help

Accepted answers

Cezdiamond

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

All comments

Cezdiamond

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Stephanie7974

I am experiencing the same issue.

Anne_GJ

Samt here. Would like to be contacted too.

Vessy_Kancheva

Same here, I want my progress checked too

Marie_Anne-2

Me too !!!!

Frédéric_Devin

No sync beetween Android phone and PC. Please advise.

Angel-3

I have the same issue

oZf_

me too!!!

Hannes

Same here, I want my progress checked too

Dhanya_Das

Same here. I lost all my boosters as well. Twice.

Mark_Shapira

It's been almost 2 weeks and you are not providing any solution!!!

Joe-7

same problem please ...

Vessy_Kancheva

Same here, it is taking too long for you to fix it

oZf_

some problem... please help me!!!

Cheryl-17

Same here unable to sync between levels on phone and I pad . Would welcome some advice Thanks

traurigaugen

I have had this problem for 2 weeks, reinstalled the game and now I'm down 5 levels and boosters lost. I have a screenshot to show where I was but I don't have the boosters.

Amal_Jundi

I'm also having same problem have contacted many times to no avail

Manoo

Same here!

cachoupe

Same here for all my king games: candy crush saga, soda saga, jelly!

Charles_T

I am having the same problem. Please help!

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