Hello On my phone i'm much furder whit candy crush saga then on my pc. But it won't sync

traurigaugen

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I have had this problem for 2 weeks, reinstalled the game and now I'm down 5 levels and boosters lost. I have a screenshot to show where I was but I don't have the boosters.

Amal_Jundi

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress. 

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

I'm also having same problem have contacted many times to no avail

Manoo

Same here!

cachoupe

Same here for all my king games: candy crush saga, soda saga, jelly!

Charles_T

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress. 

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

I am having the same problem. Please help!

TQB

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress. 

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Same here

Ton

Dear all, I'm facing the same issue. I already reinstalled two times candy crush as well as Facebook. Still it's not working. On my phone I was at level 1901 on my phone but on FB I got stuck at level 1895. So again I managed to complete 4 levels on my phone but I will not synchronise with FB. Hence I again reinstalled Candy crush and FB again and I am back at 1895. And still a red cross on my phone when it tries to connect to Facebook. Only a green cross in the beginning after a clean install. But after that ........the red cross again. PLEASE HELP.

Leonie-5

Same here. Re-installing the app doesn't work.

Salvatore-2

Same problem here. But I'm worried that since this is marked as solved they are not checking it any more 

Anyulina

I have the same problem!!!!

Asya_Kovarsky

I have the same issue, please help!

pawa

I have the same problem. It is really frustrating as on my pc i'm stuck in level 1883 and I ws so happy i got through it on my mobile. 

Smirre80

Same problem here! Please resolve this fast. As i like this game so much, i want it to function correctly. 

jeanniec1011

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress. 

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

I have the same issue for over a week now - please fix this or at least post something acknowledging the issue with some estimated time to get it fixed !!!!!

24orion

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress. 

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

I am having the same problem with Candy Crush on my mobile phone. For few weeks the sychronization is not working. Always by connecting only the red cross in right bellow corner appears. Can you be so kind help me to fix it?