Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!
Same issue. Reinstalled on phone and went back 10 levels when phone re-synched once with mothership. No longer re-synching and not willing to reinstall as am now 20+ levels on on my mobile. I need to force the phone to synch. Please help.
I'm having some real problems with Farm Heroes and I've posted a question about this. I've also made contact via Twitter and email and no response whatsoever. I have the red x, can no longer log in and my progress on King.com is different than that on my phone. Here's a link to my situation:
What's it going to take to get some kind of a resolution? I see other people being helped but after over a week with my husband trying as well - nothing.
I'd like to proceed on my phone, make purchases, play the game as usual but I'm stuck because I can no longer log in on my phone and it shows that no connection is available (which is ridiculous because I can play other King games).
Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Answers
This was in another thread:
Hi guys,
The sync issue has been solved.
If your mobile device is set to automatically update apps then no further activities are required.
If you have set your mobile device to manual update then please update the app to version 1.83.0.4 from this address: https://play.google.com/store/apps/details?id=com.king.candycrushsaga
Kind regards,
- Mark, Team King Care
- See more at: https://care.king.com/en/candy-crush-saga/facebook-sync-broken-since-last-update-how-to-get-it-fixed#sthash.cvJAlCzM.dpuf
- Report
0 · Helpful Woah! Sweet Love HahaYay! It worked! I just updated the game on my phone and it synced to the level on my phone (which was higher than the level on my PC). Thank you!
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaIt works for me also now, just updated the game on my phone and now i can sync.
Wow great, thanks team king...
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0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaIf some one have issue with sync, just go to Play Market app->My apps and Games->find Candy Crush->Update manually.
Enjoy!!!
- Report
0 · Helpful Woah! Sweet Love HahaI'm having some real problems with Farm Heroes and I've posted a question about this. I've also made contact via Twitter and email and no response whatsoever. I have the red x, can no longer log in and my progress on King.com is different than that on my phone. Here's a link to my situation:
https://care.king.com/en/farm-heroes-saga/i-can-no-longer-log-into-farm-heroes-on-iphone-6-ios-dreaded-red-x-etc
What's it going to take to get some kind of a resolution? I see other people being helped but after over a week with my husband trying as well - nothing.
I'd like to proceed on my phone, make purchases, play the game as usual but I'm stuck because I can no longer log in on my phone and it shows that no connection is available (which is ridiculous because I can play other King games).
- Report
0 · Helpful Woah! Sweet Love HahaSame here plz help
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha