How to restore your game level

Chrystal_Lonjin

how can you get your levels restored?   I was on level 915 and was knocked back to level 1

Describe your question in more detail here (at least 80 characters please)

MarkHawk

Hi Chrystal,

I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Sarah_Rienhardt

Hi Chrystal,

I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

I am having the same problem.