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I also purchased the mystery box bundle (twice) and did not receive a mystery box either time.

pandoricasbox
pandoricasbox Posts: 1

Level 1

Purchased the mystery box bundle for $15.99 twice. Once yesterday and once today. Never received the advertised mystery box on either purchase. That is false advertising. Either refund both purchases or produce the boxes as advertised. After all the glitches and technical errors and gold bars that disappear and levels that are messed up, this is an actual case of false advertising, where payment was made for a specific deal and that deal was not delivered upon.

Best Answer

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

Answers

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

  • Michele_B._
    Michele_B._ Posts: 1

    Level 1

    Hi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    I have had the same issue. I have purchased a bundle that included a mystery box twice and have never received notice to open a box or that I may have received an extra booster or anything.

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