I was on level 300 something

Jamie_Thornberg

And when I got a new iPad and after having to send a pic of my ID to verify through Facebook it was me it started me at level 1 and took all my stuff with it. It also affected the progress on my phone, but kept all the lives my friends had given me. Also now that I am connected to Facebook none of my friends are showing up on my tablet or phone. 

Johnny_Ryall

Hello.

Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

Kind regards,

Johnny

Alice_Newgate

Same for but except that I was in 629 lvl.

Karine_Nazarov

I have the same problem. Send me resolution too, please 

Karine_Nazarov

Hello.

Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

Kind regards,

Johnny

I have the same problem with jelly and soda. Send me resolution too, please

Johnny_Ryall

I have the same problem. Send me resolution too, please 

Please check your King Care inbox as I have also sent a message

Johnny_Ryall

Same for but except that I was in 629 lvl.

Please check your King Care inbox as I have also sent a message

amyammy

me too, please!!!

Johnny_Ryall

me too, please!!!

Please check your King Care inbox as I have also sent a message

Christine-21

Hello I've got the same problem, please help me too  

Johnny_Ryall

Hello I've got the same problem, please help me too  

Please check your King Care inbox as I have also sent a message