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Game has not synced

schaverriaschaverria Posts: 1
in Support

I sent a previous email still have not heard back TICKET 3194618. This Saturday I had to get a new iPod the only device in which I played candy crush in everything was updated and backdated to the iCloud I never connected the account to facebook as I dont get on but I decided to connect it this weekend in hopes that maybe I could get back to level 495. I tried all email addresses however, I did make purchases on the game prior. Is there a way that I can get back to level 495 because currently I am at 109?

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Answers

  • MarkHawkMarkHawk Posts: 4,061 Community Manager

    Hi Schaverria,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care


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