Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I had 18 gold bars and accidentally i lost all of them...please restore...all of my hard earned gold bars im so sad
This is so unfair and annoying
Hi Faryal,
Thanks for your update.
Unfortunately in-game purchases cannot be refunded.
You will however have the option to win further Gold bars in then events in Candy Crush Saga - for instance Sugar Track.
Kind regards,
- Mark, Team King Care
Hellloooo is anyone there??? Are you going to restore my gold bars or not?? As i said it was by accident I didn't even use the extra time
Hi Faryal,I have checked your player account and found the following transactions:23/08/16, 19:16:10 - You won 1 Gold bar in Sugar Track - In your account: 17 Gold bars09/09/16, 23:03:45 - You won 1 Gold bar in Sugar Track - In your account: 18 Gold bars11/09/16, 23:36:30 - You used 18 Gold bars for extra time on time bombs - In your account: 0 Gold bars.All transactions are from the same iOS device. Times are in CET (Central European Time)Kind regards,- Mark, Team King Care
I have checked your player account and found the following transactions:
23/08/16, 19:16:10 - You won 1 Gold bar in Sugar Track - In your account: 17 Gold bars
09/09/16, 23:03:45 - You won 1 Gold bar in Sugar Track - In your account: 18 Gold bars
11/09/16, 23:36:30 - You used 18 Gold bars for extra time on time bombs - In your account: 0 Gold bars.
All transactions are from the same iOS device. Times are in CET (Central European Time)
New here? Sign in or create an account to join the fun.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
