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Still can't connect with facebook on my candy crush saga with my Amazon kindle. And you keep telling me to check other people's questions on king care but there are no answers I can find. HELP!!!!!!
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Hi Valleri- I am really sorry that you have not had any joy. :-(
Please could you let me know the following:
- Are you connected to the table network or Wifi?
- When did the problem start?
- Are you able to get connection at all?
- Are you able to connect to the Kingdom?
- Which version of Candy Crush Saga do you have installed?
Thanks so much!
Tried all of the above. No success.
Hi Valerie- Thanks for posting on King Care. I am really sorry that you have been experiencing some troubles connecting your game to Facebook.
Please try these steps:
- Make sure that the game hasn’t been blocked on Facebook. Go to Facebook >> enter “Candy Crush Saga” in the search field and confirm OK to unblock the app. Please see this screenshot: https://www.diigo.com/item/image/4smwq/qo5h?size=oTo unblock just click “Confirm” in the dialog box: https://www.diigo.com/item/image/4smwq/1ws5?size=o
- If you have recently changed your Facebook password, this needs to be updated on your device as well. To do this, please remove the connection to Facebook via the settings menu in the game, log out from Facebook on your device, and then connect again with your new password. You can remove the connection between the game and Facebook on your device by doing this:
- From the "Map" screen, tap the arrow icon in the lower left corner.
o This will bring up a small menu.
o Tap the red "Door" icon, which will take you back to the main menu.
o Tap the arrow icon in the lower left again to bring up a small menu.
o Tap the green "Gear" icon to bring up another menu.
o Scroll this menu down to the bottom and tap the Facebook icon which says "Log out".
- You can also try to send your progress from Facebook to your device. Simply click “Play on Phone” in the left corner when you have the game open on Facebook.
Let me know how you get on :-)
Have a sweet week!
