Why does my game exit out as soon as i start to play the game and i have to go back in again.

Question

Game starts over from the beginning every time I start my game and reloads.

Black screen and then goes to my homepage and I have to open it and reload.

Cezdiamond · Answer

Hi Tonya-  Thanks for posting on King Care. I am sorry that you are having a few problems loading your games. Let's try and get you back on track :-)

Please could you try our troubleshooting steps here and let me know how you get on: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Have a sweet weekend!

Baz_James · Answer

No idea. It's your computer! Have you tried a different browser? Read the troubleshooting guide in FAQs (link at the bottom of the page)? Made sure you have all the updates to your system?