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i can open the mobile app but as soon as i go to do anything it closes and resets. can't play any levels
Thanks for letting me know, I am very sorry that you are still having some problems. Please could you let me know the following information?
- Which device model and make do you have?
- How old is the device?
- Which OS do you have installed? (Can be found in the App/Play store)
- Which version of Candy Crush Saga do you have installed?
- How much free memory do you have on your device?
Thanks a lot!
my android version is 4.4.2, any other suggestions
Hi All- Please can you check if you device is supported here? https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Thanks!
now i cant get the app to open at all since the oct 19 update . is there even anyone looking into the problem? like really
it's been a month now since my mobile app has stopped working and still no reply or fix for the problem
Thanks for letting me know, I am very sorry that you are still having some problems. Please could you let me know the following information? - Which device model and make do you have? - How old is the device? - Which OS do you have installed? (Can be found in the App/Play store)- Which version of Candy Crush Saga do you have installed? - How much free memory do you have on your device? Thanks a lot!
i've done all the above steps in the link and it didn't help
Hi tamr032- Thanks for posting on King Care. I am really sorry that you have been experiencing some problems with your mobile games.
Please could you try our troubleshooting tips here and let me know how you get on: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
Have a sweet weekend!
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
