sorry, you don't have access to the kingdom

Bt_Hope

my Candy Crush Saga User ID is 100001618927722. my question is am about level 318 when i connect to my mobile facebook my candy crash leve down grade to level 8. before that i change my facebook profile name maybe that why this proble can happen. always i playe my candy crash offline. now I lost my previous level but I use to play by my laptop whe i connect to Facebook my level is 180. It's boring to play again to level up. pleace help me to play 318.

Johnny_Ryall

Hello.

Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

Kind regards,

Johnny