still not loading

Shantoe

its been quite a few days now and candy crush still wont load. It keeps telling me facebook not responding ?? so I logged out and my daughter logged in and she went onto candycrush no problem so why wont it load up for me?? please help me

Cezdiamond

Hi Shantoe-  Thanks for posting on King Care. I am really sorry that you are experiencing some troubles loading your game. 

Please could you try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Let me know how you get on. 

Thanks and have a sweet day! :-)