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It seems since last update I am having a lot of problems. Ongoing starting at level 650 or so. Whenever I use a striped candy, the game aborts. Whenever I try to use the "contact us", the game aborts. No issues on a PC.
There's no correlation if one works and not the other, they are completely different platforms that operate differently. Might be an idea to check how much free memory you've got left on your mobile.
Having issues after updating an app isn't uncommon and can generally be resolved in most cases by reinstalling the app from fresh, as long as you've connected your game to Facebook or Kingdom then you won't lose your progress.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
