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Not received what i paid for on candy crush

Joanna_Clarke
Joanna_Clarke Posts: 1

Level 1

Hi I paid 4.99 for 100 coins and a mystery box plus 3x other candy boosters. I only received 50 coins, no mystery box and only 1x candy boosters. Can someone please advise how to find this or arrange a refund please 

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Joanna,  Thanks for posting on King Care. I am really sorry that you did not receive all of the items that you purchased. Let's make things right again. 

    I would like to check the transaction details, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

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