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Purchase issue!

Melissa_Denler
Melissa_Denler Posts: 1

Level 1
in Support

Seeing lots of people with the same issue- purchased 100 gold bars, a package and a mystery package. Only got 50 bars. Will refunds be given or will the right package be given? 6.99 for 50 gold bars is NOT what I wanted :(

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Melissa,

    I am sorry that you have experienced an issue with your purchase in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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