miss-leading advertisement.

Vivien_Siaw

I paid £4.99 for a mystery bundle and only received 50 coins when it had said 100 coins, mystery box You advertised a mystery box along with 100 gold bars and 3X all candies. I receive 50 gold bars & no candies. I want the advertised bundle or a refund.

Cezdiamond

Hi Vivien-  Thanks for posting on King Care. I am really sorry that you did not receive all of the items that you purchased. Let's make things right again. 

I would like to check the transaction details, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Vivien_Siaw

There's no mail on my sugar crush saga.

Cezdiamond

Hi Vivien- I have sent the message directly though King Care. When you log in you should see an envelope icon in the top right hand corner next to your profile picture. Please let me know if you cannot find it. Thanks! 

Vivien_Siaw

I found the envelope with 1 but when open written "no conversation."

Cezdiamond

Hi- I have sent you another message now. Please can you see if you can open the conversation now? 

Thanks!