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Did not received what I paid for

Stephan0282Stephan0282 Posts: 1
in Support

Hi, I purchased a package what should include 100 gold bars, a mystery box and other items, but I just received only 50 gold bars and no mystery box.  

Can you please fix it? 

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Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Stephan0282-  Thanks for posting on King Care. I am really sorry that you did not receive all of the items that you purchased. Let's make things right again. 

    I would like to check the transaction details, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!


    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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  • Hey! Would you like to give us your opinion?

  • Tony_McTony_Mc Posts: 4,138 Level 3

    Hi Stephan0282,

    Thank you for posting this here on King Care.

    I just sent you a private message that you should bbe able to see in your inbox.

    Kindest regards,

    Tony - King Care Team

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