I ordered 100 gold bars with a mistery box an 3x goodies and I didn't receive what I supposed to

I ordered the $6.99 bundle and received 50 gold bars rather than 100. I'm not sure if I rec'd the 3x goodies or not either. I was using my iPad and paid on my apple account. Thank you for your assistance in getting my missing items.

i have the picture and I send an email and Nuno G gave me the answer telling me that the 100 gold bars was had already there, and it's not yet

waiting for a solution, my 100 gold bars and 3x candies or my money back.

Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Nana- Thanks for posting on King Care. I am really sorry that you did not receive all of the items that you purchased. Let's make things right again. 

    I would like to check the transaction details, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!


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  • Hey! Would you like to give us your opinion?

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Nana- Thanks for your reply, I have sent you a private message. Thanks! 


    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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