Los of access to the treat calendar and bonus candy

Maz47

Unexplained Loss of treat calendar and bonus candy through repeated blackouts while playing CC three days ago 24th September. not sure if an upgrade removed them but very upset by the loss. What do you advise?

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KingsPinn

The loss can explained here: 

https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here 

Regarding the blackouts, I highly recommend following the steps here: 

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out